Outage in SAP Concur

Incident in Travel,Analysis/Intelligence on EU2

Resolved Major
March 07, 2025 - Started 8 months ago - Lasted 40 minutes

Incident Report

In the EU2 Data Center, accessing Analysis/Intelligence was unavailable. Additionally, travel searches were below expected level. Affected uses may have experienced an error, "Sorry something went wrong" when attempting to access Analysis/Intelligence. Affected users may have experienced intermittent error messages or latency when attempting to perform travel searches. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Analysis/Intelligence SAP Concur EU2 SAP Concur Travel

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 8 months ago - at 03/07/2025 07:03PM

In the EU2 Data Center, accessing Analysis/Intelligence was unavailable. Additionally, travel searches were below expected level. Affected uses may have experienced an error, "Sorry something went wrong" when attempting to access Analysis/Intelligence. Affected users may have experienced intermittent error messages or latency when attempting to perform travel searches.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 8 months ago - at 03/07/2025 06:37PM

We are working to determine the user impact and will provide information as it becomes available.

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