Outage in Sardine AI
Customers API issue
Resolved MinorIncident Report
Team is investigating we'll update as soon as possible.
Except errors from our API.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/29/2025 07:49PM
We have had elevated 5xx errors for customers API from 19:04 PST to 19:43 PST
incident is resolved now and we'll come back with post mortem as soon as possible.
INVESTIGATING
2 days ago - at 10/29/2025 07:28PM
Team is investigating we'll update as soon as possible.
Except errors from our API.
Latest Sardine AI outages
Issue in loading certain features like Backtesting and embedded charts in the Dashboard - about 1 month ago
Sandbox rules issue in displaying in Customer checkpoint - about 1 month ago
Intermittent 503 errors due to API instability - about 2 months ago
Customer Intelligence search degradation - 3 months ago
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