Outage in Sardine AI
Issue with displaying some sessions on the Dashboard
Resolved MajorIncident Report
Summary AI Generated
Sardine AI experienced a major incident where some sessions were not displaying properly on the Dashboard. The issue affected the Dashboard component for 50 minutes, preventing users from viewing certain session data. The problem was identified and resolved with a fix implementation.
The issue has been identified and a fix is being implemented.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/02/2026 07:13PM
This incident has been resolved.
IDENTIFIED
8 days ago - at 03/02/2026 06:29PM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 days ago - at 03/02/2026 06:25PM
The issue has been identified and a fix is being implemented.
Latest Sardine AI outages
Elevated API latency - 6 days ago
AI agents latency expected due to provider issue - 19 days ago
Issues when displaying sessions in Dashboard - 19 days ago
Dashboard transaction processing delays - about 1 month ago
Increased latency from Sanctions/PEP/Adverse Media provider - about 1 month ago
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