A delay in Sardine AI's Connection Graph pipeline in the EU production environment caused graph data from the preceding three days to be unavailable on the Dashboard. No other functionality was affected. The incident lasted approximately 3.3 hours before being resolved.
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This incident has been resolved.
Severity: Minor
Status: Identified / Investigating
Affected Component: Connection Graph (Production - EU)
Impact:
Users may be unable to view Connection Graph data for the past three days. Graphs generated during this window are not currently visible. No other functionality is affected.
Description:
We have identified a delay in the Connection Graph pipeline in our EU production environment, which began approximately three days ago. As a result, graph data from this period is not currently reflected. We are actively investigating the root cause and working on a resolution. We will post updates here as more information becomes available.
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