Outage in Sardine AI
Sandbox EU degradation
Resolved MajorIncident Report
Summary AI Generated
Sardine AI's Sandbox EU environment experienced degraded performance for approximately 3.2 hours, impacting Customer APIs and the Dashboard. The issue was investigated and subsequently resolved.
The Sandbox EU environment is experiencing degraded performance. We are working on resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/16/2026 03:19PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 09/16/2026 12:08PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 09/16/2026 12:08PM
The Sandbox EU environment is experiencing degraded performance. We are working on resolution.
Latest Sardine AI outages
Connection Graph Pipeline Delay – Prod EU - about 19 hours ago
Advanced Aggregations — Degraded Performance - 13 days ago
Customer Intelligence tab in US Production Dashboard not showing sessions/transactions - about 2 months ago
Degraded Performance for EU Dashboard - 2 months ago
Performance degradation on APIs - 2 months ago
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