Outage in Sauce Labs

2024-March-12 Service Incident

Resolved Major
March 12, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.
Components affected
Sauce Labs US-West Sauce Labs US-West Sauce Labs EU-Central Sauce Labs EU-Central
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/13/2024 04:36PM

After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now resolved.

IDENTIFIED over 1 year ago - at 03/13/2024 02:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 03/13/2024 10:06AM

We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. We continue to investigate.

INVESTIGATING over 1 year ago - at 03/12/2024 10:40PM

We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. Investigation is underway.

INVESTIGATING over 1 year ago - at 03/12/2024 04:55PM

We are experiencing reduced availability of Samsung Real devices in our US-West-1 and EU-Central-1 data centers. We continue to investigate.

INVESTIGATING over 1 year ago - at 03/12/2024 02:12PM

We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.

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