Outage in Scalepoint
We are currently experiencing degraded performance on Submit Repair Offer
Resolved Minor
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Outage Details
Components affected
Scalepoint Catalogue DesignerLatest Updates ( sorted recent to last )
This incident has been resolved.
We are still investigating the issue.
What does this mean?
Service Partners might be experiencing slower performance and inaccessibility, when attempting to submit repair offers. The issue seems to pertain to certain catalogues, so it may not affect all claims. On affected claims, price list are unable to load correctly meaning the repair offer cannot be submitted currently.
We will provide an update to this specific issue as soon as we have additional information/the issue has been resolved.
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