Outage in Scalepoint
Unable to Send to Repair & Valuation
Resolved Minor
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Outage Details
Components affected
Scalepoint Repair & ValuationLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Current Status:
We are currently experiencing an issue preventing ClaimHandlers from sending anything to Repair & Valuation services specifically for opticians.
What does this mean?
ClaimHandlers are currently unable to send claims for repair or valuation to opticians.
Our team are investigating the issue with highest priority. We will provide further updates as soon as we have additional information or at latest 2 o'clock.
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