Outage in Scalepoint
We are experiencing issues with Loss registration module(s)
Resolved Major
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Outage Details
Components affected
Scalepoint Loss RegistrationLatest Updates ( sorted recent to last )
The incident has been resolved. We will reach out to affected tenants with list of affected claims.
We apologise for the inconvenice this incident has brought and wish you all a good day.
The error which caused the incident has been identified and resolved.
A series of claims have been impacted by incorrect data and we are working towards resolving these.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing an issues with Self-service.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide or the issue has been resolved.
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