Outage in Scalepoint

MyClaim is inaccessible

Resolved Major
March 06, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing issues with access to MyClaim What does this mean? End users are unable to access of MyClaim, as the message are not recieved. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/06/2025 02:09PM

This incident has been resolved.

MONITORING 6 days ago - at 03/06/2025 12:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 03/06/2025 11:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 03/06/2025 10:49AM

We are currently experiencing issues with access to MyClaim

What does this mean?
End users are unable to access of MyClaim, as the message are not recieved.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

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