Outage in Scalepoint
Email Services experiencing issues
Resolved Minor
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Outage Details
A thirdparty provider for email services is currently experiencing issues with outbound and inbound emails. This means emails sent to and from claims in Scalepoint systems might not be be received.
We are monitoring the situationen and will update as soon as new information is provided.
Components affected
Scalepoint Communication Scalepoint Communication Scalepoint Communication Scalepoint Communication Scalepoint CommunicationLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/17/2025 03:03PM
Supplier has implemented a mitigation for email processing. Functionality is restored.
IDENTIFIED
3 months ago - at 03/17/2025 02:23PM
Our provider is still working towards a fix.
IDENTIFIED
3 months ago - at 03/17/2025 12:02PM
The issue has been identified and our provider is working towards implementing a fix.
IDENTIFIED
3 months ago - at 03/17/2025 10:57AM
A thirdparty provider for email services is currently experiencing issues with outbound and inbound emails. This means emails sent to and from claims in Scalepoint systems might not be be received.
We are monitoring the situationen and will update as soon as new information is provided.
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