Check if Scratchpad is down, official outages, user-reported issues, and outages map.
Scratchpad is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 13 incidents since started monitoring Scratchpad status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Scratchpad outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 05:35 PM CEST | 
                                              
                                                Major
                                              
                                             Scratchpad is experiencing an intermittent disruption caused by an AWS outage. We know how disrup...
                                             | about 22 hours | 
| Jun 10, 2025 08:41 PM CEST | 
                                              
                                                Minor
                                              
                                             Scratchpad is currently impacted by an intermittent Salesforce outage. We know how disruptive thi...
                                             | about 7 hours | 
| Aug 24, 2022 02:24 AM CEST | 
                                              
                                                Major
                                              
                                             We are experiencing a disruption of service due to a global outage with our DNS provider. Our tea...
                                             | 1 minute | 
| Feb 24, 2022 06:05 PM CET | 
                                              
                                                Major
                                              
                                             We are experiencing an outage due to upstream vendor failure.  We are closely monitoring the situ...
                                             | about 1 month | 
| Aug 27, 2021 07:25 PM CEST | 
                                              
                                                Minor
                                              
                                             We're experiencing intermittent timeouts where the application won't load. We're looking into the...
                                             | 7 months | 
| Feb 09, 2021 10:52 PM CET | 
                                              
                                                Minor
                                              
                                             We're still seeing sporadic degraded performance across Salesforce apis for certain tenants. You ...
                                             | about 1 year | 
| Feb 09, 2021 07:33 PM CET | 
                                              
                                                Minor
                                              
                                             Some users may be experiencing problems connecting to Salesforce.
                                             | about 1 year | 
| Feb 09, 2021 06:15 PM CET | 
                                              
                                                Minor
                                              
                                             We're currently investigating an issue with Salesforce api performance degradation.
We're looking...
                                             | about 1 year | 
| Dec 30, 2020 05:27 PM CET | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue where Command J crashes the current tab you are on.
                                             | about 1 year | 
| May 18, 2020 07:54 PM CEST | 
                                              
                                                Minor
                                              
                                             We're actively investigating slow response times across the app.
                                             | almost 2 years | 
See what users are saying about Scratchpad issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | 
|---|---|
| Scratchpad Chrome and Web | OK | 
| Scratchpad Workspace Chrome Extension | OK | 
| Scratchpad Workspace Web | OK | 
Scratchpad is a productivity tool that integrates with Salesforce, allowing users to quickly update and manage sales data directly from a web interface or Chrome extension.
Monitoring Scratchpad since June 2021
Tracking 3 Scratchpad services and regions
2 incidents in 2025
Scratchpad isn't down. You can check Scratchpad status and incident details on the top of the page. IsDown continuously monitors Scratchpad official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Scratchpad is currently operational. You can check Scratchpad status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Scratchpad being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Scratchpad official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Scratchpad last outage was on October 20, 2025 with the title "AWS Outage"
IsDown and DownDetector help users determine if Scratchpad is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Scratchpad's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.