Outage in Scratchpay
Unable to process payments through the dashboard
Resolved Major
Need to monitor Scratchpay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Scratchpay, and never miss an outage again.
Start Free Trial
Outage Details
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
Components affected
Scratchpay dashboard.getscratch.comLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/15/2025 02:08PM
This incident has been resolved.
MONITORING
about 1 month ago - at 05/15/2025 01:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 05/15/2025 12:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 05/15/2025 12:39PM
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
Latest Scratchpay outages
Service Degradation - 13 days ago
scratchpay.com is down - 8 months ago
Issues with Payments for Financing - 11 months ago
Some Clinic users getting logged out of dashboard - 11 months ago
Practice search is inaccessible - 11 months ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
