Outage in Scratchpay
Unable to process payments through the dashboard
Resolved MajorIncident Report
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
Components affected
Scratchpay dashboard.getscratch.comNeed to monitor Scratchpay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/15/2025 02:08PM
This incident has been resolved.
MONITORING
5 months ago - at 05/15/2025 01:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 05/15/2025 12:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 05/15/2025 12:39PM
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
Latest Scratchpay outages
Service Degradation - 4 months ago
scratchpay.com is down - 12 months ago
Issues with Payments for Financing - about 1 year ago
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