Outage in Scratchpay
Unable to process payments through the dashboard
Resolved Major
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Outage Details
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
Components affected
Scratchpay dashboard.getscratch.comLatest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/15/2025 02:08PM
This incident has been resolved.
MONITORING
19 days ago - at 05/15/2025 01:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
19 days ago - at 05/15/2025 12:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
19 days ago - at 05/15/2025 12:39PM
We are currently investigating an issue that prevents users from processing payments through the web dashboard.
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