Outage in SecureCo
Payment IVR intermittent transaction failure Alerts
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 10/16/2025 08:48PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 10/16/2025 07:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 11 hours ago - at 10/16/2025 07:21PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
about 11 hours ago - at 10/16/2025 07:01PM
We are continuing to investigate this issue.
INVESTIGATING
about 11 hours ago - at 10/16/2025 07:00PM
We are currently investigating this issue.
Latest SecureCo outages
Issue with Inbound and Outbound calls in AU region - 13 days ago
Payments API availability - 17 days ago
Calls not connecting correctly in AU and NZ - about 1 month ago
Call quality issues for Payments services in Australia - about 1 month ago
Payment IVR - Unable to get into Secure Mode - 2 months ago
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