Outage in SecureCo
Audio issues on calls
Resolved MajorIncident Report
We are currently investigating an issue with one of our carriers when calls connect but no audio is present.
Components affected
SecureCo AustraliaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/21/2026 08:46AM
This incident has been resolved.
MONITORING
11 days ago - at 09/21/2026 05:35AM
We are continuing to monitor for any further issues.
MONITORING
11 days ago - at 09/21/2026 05:35AM
Issue has been resolved. We continue monitoring
IDENTIFIED
11 days ago - at 09/21/2026 05:25AM
We see calls still not having proper audio for some customers. The team is working on additional remediation.
MONITORING
11 days ago - at 09/21/2026 05:10AM
We are continuing to monitor for any further issues.
MONITORING
11 days ago - at 09/21/2026 05:09AM
Remediation actions performed and we see calls with normal audio proceeding from the carrier now. We continue monitoring the performance
INVESTIGATING
11 days ago - at 09/21/2026 04:46AM
We are currently investigating an issue with one of our carriers when calls connect but no audio is present.
Latest SecureCo outages
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