Outage in SecureCo

Call failures in AU1 Region

Resolved Major
December 14, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of call failures affecting SecureCo AU region

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/15/2025 02:49AM

This incident has been resolved.

MONITORING 1 day ago - at 12/15/2025 12:06AM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 12/15/2025 12:04AM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 12/15/2025 12:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 12/15/2025 12:01AM

The services are restored back to operational. We are continuing to monitor the situation

IDENTIFIED 1 day ago - at 12/15/2025 12:00AM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 12/14/2025 11:59PM

We have identified the problem and the team is working on the fix. ETA 10 mins

INVESTIGATING 1 day ago - at 12/14/2025 11:48PM

We are currently investigating reports of call failures affecting SecureCo AU region

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