Outage in SecureCo
Payment IVR failures
Resolved MinorIncident Report
We are currently investigating errors seen in Payment IVR transaction processing
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/25/2026 09:27PM
This incident has been resolved.
MONITORING
about 1 month ago - at 02/25/2026 08:37PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 02/25/2026 06:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 02/25/2026 06:41PM
The issue has been identified and a fix has been deployed.
INVESTIGATING
about 1 month ago - at 02/25/2026 06:19PM
We are currently investigating errors seen in Payment IVR transaction processing
Latest SecureCo outages
Call failures in AU1 Region - 4 months ago
Payment IVR issues - 5 months ago
Payment IVR intermittent transaction failure Alerts - 6 months ago
Issue with Inbound and Outbound calls in AU region - 6 months ago
Payments API availability - 6 months ago
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