Outage in SecureCo
AU carriage intermittent issues
Resolved MinorIncident Report
SecureCo has been notified by one of the carriers in AU about an issue affecting their inbound and outbound voice services across Australian carriers.
The incident was identified at 22 April 2026, 11:05 (AEST) and is under investigation.
Current known impact:
Intermittent inbound call failures, including toll-free (1800) services
Outbound calls may experience brief disruption but are generally completing via automatic rerouting.
We are monitoring the situation and will provide further updates as they become available.
Components affected
SecureCo AustraliaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/22/2026 06:11AM
This incident has been resolved.
MONITORING
2 days ago - at 04/22/2026 02:44AM
We have been notified by the carrier that the issue has been resolved.
INVESTIGATING
2 days ago - at 04/22/2026 02:34AM
SecureCo has been notified by one of the carriers in AU about an issue affecting their inbound and outbound voice services across Australian carriers.
The incident was identified at 22 April 2026, 11:05 (AEST) and is under investigation.
Current known impact:
Intermittent inbound call failures, including toll-free (1800) services
Outbound calls may experience brief disruption but are generally completing via automatic rerouting.
We are monitoring the situation and will provide further updates as they become available.
Latest SecureCo outages
Payment IVR failures - about 2 months ago
Call failures in AU1 Region - 4 months ago
Payment IVR issues - 6 months ago
Payment IVR intermittent transaction failure Alerts - 6 months ago
Issue with Inbound and Outbound calls in AU region - 7 months ago
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