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Outage in SecureCo

Issue with certain payment types

Resolved Major
May 28, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with certain payment types. Some payments may be impacted.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/29/2026 01:04AM

Services have now returned to normal.

MONITORING 10 days ago - at 05/29/2026 12:03AM

We are continuing to monitor for any further issues.

MONITORING 10 days ago - at 05/29/2026 12:00AM

The fix has been successful and transactions should now work as expected.
Will continue to monitor to ensure normal operation,

IDENTIFIED 10 days ago - at 05/28/2026 11:20PM

We have found the cause of the issue and a fix is now being prepared and implemented.

INVESTIGATING 10 days ago - at 05/28/2026 11:04PM

We are currently investigating an issue with certain payment types. Some payments may be impacted.

Latest SecureCo outages

AU carriage intermittent issues - about 2 months ago
Payment IVR failures - 3 months ago
Payment IVR issues - 7 months ago

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