Taegis XDR Search Performance Degradation in Delta Environment

Our backlog has caught up, and we can mark this incident resolved. There was no data loss, however some changes to endpoint tagging/metadata may not appear in the UI due to a cache expiry. In this case, please retry adding tags again.

We are continuing to watch the backlog go down, still monitoring progress.

We are still watching the backlog go down while continuing to monitor progress.

Our service has been restored and is working correctly, and we are currently working through a backlog to catch up. Asset searches should become more functional as we continue to monitor the progress.

We are continuing to work on a fix for this issue. Asset search is still being affected, and the team is actively working on a fix.

Taegis XDR users in the Delta environment maybe experiencing slower search performance. We're currently working on improving search return times.