Outage in Secureworks

There may be an increase in the number of notifications

Resolved Minor

April 02, 2026 - Started 5 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Secureworks experienced an automation system backlog that caused an increase in notifications as automated jobs caught up on processing. The incident affected users through a higher than normal volume of notifications from the automation system. The issue was resolved after 7.9 hours once the backlog was cleared and the automation system returned to normal operation.

There may be an increase in notifications due to automations catching up after processing a backlog of automation jobs. ------------------------------------------------------------------------------------------------------------------------- 自動化ジョブの未処理分（バックログ）の処理が完了し、自動化システムが通常の状態に復帰する過程で、通知が増加する可能性があります。

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 04/02/2026 01:53PM

This incident has been resolved.

MONITORING 5 days ago - at 04/02/2026 06:01AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 04/02/2026 06:00AM

There may be an increase in notifications due to automations catching up after processing a backlog of automation jobs.
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自動化ジョブの未処理分（バックログ）の処理が完了し、自動化システムが通常の状態に復帰する過程で、通知が増加する可能性があります。

Latest Secureworks outages

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Delayed customer service responses from @secureworks tagging in case comments in all environments - 29 days ago

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