Outage in Secureworks
echo: Elevated Latency affecting alerting
Resolved MajorIncident Report
We are seeing elevated latency across all APIs in the echo environment. Our engineers have identified the issue and are working to resolve it.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/25/2025 10:01PM
The data backlog in echo is cleared. All systems are functioning as normal.
MONITORING
10 months ago - at 06/25/2025 08:45PM
The underlying issue has been addressed. Some alerts will be delayed in echo as we are continue to work through our backlog. We anticipate that the backlog will be cleared by 8:00 pm EDT.
IDENTIFIED
10 months ago - at 06/25/2025 07:17PM
The increased latency is from an internal service; it is causing an delay in most alerting.
IDENTIFIED
10 months ago - at 06/25/2025 07:00PM
We are seeing elevated latency across all APIs in the echo environment. Our engineers have identified the issue and are working to resolve it.
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