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Outage in Secureworks

Alert Search Intermittent Outage - Charlie

Resolved Minor
September 10, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our infrastructure is having difficulties processing search for alerts in the Charlie environment. No data has been lost.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/10/2025 05:33AM

Alert Search has been restored.

MONITORING 8 months ago - at 09/10/2025 05:18AM

Infrastructure state has improved and services are returning to full functionality. Continuing to monitor.

INVESTIGATING 8 months ago - at 09/10/2025 04:14AM

Our infrastructure is having difficulties processing search for alerts in the Charlie environment. No data has been lost.

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