Outage in Secureworks
Alert Search Intermittent Outage - Charlie
Resolved Minor
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Outage Details
Our infrastructure is having difficulties processing search for alerts in the Charlie environment. No data has been lost.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/10/2025 05:33AM
Alert Search has been restored.
MONITORING
5 days ago - at 09/10/2025 05:18AM
Infrastructure state has improved and services are returning to full functionality. Continuing to monitor.
INVESTIGATING
6 days ago - at 09/10/2025 04:14AM
Our infrastructure is having difficulties processing search for alerts in the Charlie environment. No data has been lost.
Latest Secureworks outages
Investigations Search Outage - 4 days ago
Search Performance Latency in all Taegis Enironments - 13 days ago
Intermittent failures of playbooks, notifications, and auto-investigations in all environments - 24 days ago
Auth processing delays in Charlie, Delta & Echo - 25 days ago
Alerts are delayed by up to three hours - about 1 month ago
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