Outage in Secureworks

Triage Queue Increased Loading Times

Minor
September 15, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

The Triage Queue is experiencing a slowdown in all environments; users may also see a red banner indicating that there was a problem fetching alerts. Despite this banner, all alerts are loading correctly. We expect that this issue will be resolved tomorrow evening.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 09/15/2025 09:03PM

The Triage Queue is experiencing a slowdown in all environments; users may also see a red banner indicating that there was a problem fetching alerts. Despite this banner, all alerts are loading correctly.

We expect that this issue will be resolved tomorrow evening.

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