Outage in Secureworks

Data from Taegis NDR is delayed in all environments

Resolved Minor
November 21, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Engineering is investigating an issue where Taegis NDR data is delayed in all environments.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/21/2025 04:29PM

The engineering team has rolled back a faulty change that was causing NDR data processing to fail. Alerts were delayed, bu no NDR data was lost.

The backlog has been processed, and all services are now operating normally.

IDENTIFIED about 1 month ago - at 11/21/2025 02:46PM

Engineering has identified the issue and is deploying a fix across all environments.

Alerts on data originating from data originating from Taegis NDR are delayed.

INVESTIGATING about 1 month ago - at 11/21/2025 02:35PM

Engineering is investigating an issue where Taegis NDR data is delayed in all environments.

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