Outage in Secureworks
Noisy Tactic Graphs Rule
Resolved MinorIncident Report
Summary AI Generated
A Tactic Graphs rule in Secureworks caused increased detection volume due to excessive alerting. The noisy rule was disabled to stop the false alerts while the team evaluated it for proper tuning. The incident was resolved after 16.6 hours once the rule adjustments were completed.
We are aware of a Tactic Graphs rule (multipleuasessions:9ad0d0a6-a99a-11f0-9000-7261c747c745) that has caused an increased detection volume. At this time, the rule has been disabled and will be evaluated for further tuning.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/05/2026 01:40PM
This incident has been resolved.
MONITORING
9 days ago - at 03/04/2026 09:09PM
We are aware of a Tactic Graphs rule (multipleuasessions:9ad0d0a6-a99a-11f0-9000-7261c747c745) that has caused an increased detection volume. At this time, the rule has been disabled and will be evaluated for further tuning.
Latest Secureworks outages
Delayed customer service responses from @secureworks tagging in case comments in all environments - 5 days ago
Error when attempting to view data sources--charlie environment only - about 1 month ago
Detection Delays - US-3 (Foxtrot) - about 1 month ago
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