T-Mobile unable to message Sense

After monitoring we are still seeing successful received messages in Sense from all carriers as expected. We will continue to work with our SMS partners and make sure we don’t see this issue recur in the future.

If you believe a recipient is still facing these errors, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will take a further look.

We are seeing messages received successfully from all carriers once more and our SMS partners are reporting the same from their end. We are continuing to monitor to ensure we don’t see this recur.

If you believe a recipient is still facing these errors, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will take a further look

We are continuing to work on a fix for this issue.

We have received reports of T-Mobile users receiving “Service Not Available” when attempting to message Sense Numbers. Our SMS partners have confirmed this issue is isolated to the T-Mobile services, and are actively working with the downstream providers to correct this error. We are actively working with our vendors for updates as soon as possible, and will post updates as they are received