Outage in Sense Talent Labs

Messaging Page Attempting to Reconnect

Resolved Major
July 22, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

An issue in the Sense Messaging UI that is causing the webpage and extension to intermittently attempt a reconnect has been identified by our team and a fix is actively being worked on. At this time some users may experience messaging history not loading all data or messages not sending through Sense. We will continue to provide updates as our team deploys this fix, or if we see any other changes.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 07/22/2025 09:30PM

After monitoring, we are continuing to see stability across all Sense pages and products once more, and no longer seeing this error recur.

If you believe you are still experiencing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and we'll review these case by case.

MONITORING 12 days ago - at 07/22/2025 08:40PM

Our team has put a fix in place that has corrected this issue, and we are seeing stability across the platform once more. We are currently monitoring all activity to ensure we do not see this issue recur, and will provide an update after seeing continuous stability.

If you believe you are still experiencing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new

IDENTIFIED 12 days ago - at 07/22/2025 07:45PM

An issue in the Sense Messaging UI that is causing the webpage and extension to intermittently attempt a reconnect has been identified by our team and a fix is actively being worked on. At this time some users may experience messaging history not loading all data or messages not sending through Sense.

We will continue to provide updates as our team deploys this fix, or if we see any other changes.

Latest Sense Talent Labs outages

Login Issue in Sense - about 2 months ago
Sense API Error - 3 months ago

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