Outage in Sense Talent Labs

Extended Loading Times

Resolved Major

September 22, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently seeing issues for users attempting to navigate and login to Sense. Our team is actively investigating and we'll provide updates as we receive them

Components affected

Sense Talent Labs Messaging Chrome Extension Sense Talent Labs Web Portal Sense Talent Labs Messaging Web Portal Sense Talent Labs Messaging Mobile App

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 09/22/2025 05:00PM

After monitoring, we have confirmed that all users should be seeing expected loading times within Sense once more, and seeing stability across the platform.

If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate on a case by case basis.

MONITORING 4 months ago - at 09/22/2025 03:50PM

Our team has identified the issue and deployed a fix to correct the latency in the platform. We are seeing expected loading times once more and closely monitoring to ensure we don't see this recur.

If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further.

INVESTIGATING 4 months ago - at 09/22/2025 03:05PM

We are currently seeing issues for users attempting to navigate and login to Sense. Our team is actively investigating and we'll provide updates as we receive them

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