Outage in Sense Talent Labs
Chatbot Latency Issues
Resolved MajorIncident Report
Our team is seeing a spike in latency for Sense Chatbot starting at 1:45pm PST, causing errors when interacting with a bot or attempting to build. We are actively investigating this issue and will provide updates as we receive them
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/16/2025 01:55AM
After review, our team was able to identify the root cause and we have implemented a fix to correct the latency for chatbot. We have monitored and are continuing to see stability in the product, and work as expected once more.
If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further."
INVESTIGATING
3 months ago - at 10/15/2025 11:10PM
Our team is seeing a spike in latency for Sense Chatbot starting at 1:45pm PST, causing errors when interacting with a bot or attempting to build. We are actively investigating this issue and will provide updates as we receive them
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