Outage in Sense Talent Labs

Chatbot Latency Issues

Resolved Major
October 15, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our team is seeing a spike in latency for Sense Chatbot starting at 1:45pm PST, causing errors when interacting with a bot or attempting to build. We are actively investigating this issue and will provide updates as we receive them
Components affected
Sense Talent Labs Sense Chatbot

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/16/2025 01:55AM

After review, our team was able to identify the root cause and we have implemented a fix to correct the latency for chatbot. We have monitored and are continuing to see stability in the product, and work as expected once more.

If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate further."

INVESTIGATING 5 days ago - at 10/15/2025 11:10PM

Our team is seeing a spike in latency for Sense Chatbot starting at 1:45pm PST, causing errors when interacting with a bot or attempting to build. We are actively investigating this issue and will provide updates as we receive them

Latest Sense Talent Labs outages

Mobile App Login Issues - 25 days ago
Extended Loading Times - 28 days ago

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