SentinelOne Outage History

SentinelOne experienced a 13.6-hour service interruption in the NA1 (USA) region due to degradation of an AWS Availability Zone. Users experienced temporary service disruptions across multiple SentinelOne components during this period. All services were fully restored and validated to be functioning normally.

SentinelOne experienced a 4.1-hour data ingestion delay affecting customers in the Germany (EU1) region, causing delays in security event data, asset inventories, and alerts appearing in customer consoles. The engineering team restored services and processed the temporary data backlog, which caused an expected surge in delayed alerts as systems caught up. All services were fully validated and restored to normal operation.

SentinelOne experienced delayed data ingestion for 1.1 hours, causing customers to see delays in security event data, asset inventories, and alerts appearing in their consoles. The engineering team investigated the issue, applied a fix, and monitored system performance before confirming full restoration of all services.

SentinelOne experienced delayed data ingestion affecting customers in the NA1 region, causing delays in the appearance of security event data, asset inventories, and alerts within user consoles. The incident lasted 54 minutes before all services were fully restored and normal data flow resumed.