Outage in Sequel
Some audience users are seeing stream disconnects and reconnects while watching a webinar
Resolved MajorIncident Report
We identified an issue with our cloud provider causing the stream for some users to temporarily get disconnected and reconnected within a few seconds. We are working on a fix to be deployed as soon as possible.
Components affected
Sequel Live streamingNeed to monitor Sequel outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 10/02/2024 09:52PM
We continued to monitor and we have not seen any more issues after the fix was deployed. This incident is now resolved.
MONITORING
about 1 year ago - at 10/02/2024 07:59PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 10/02/2024 06:37PM
We identified an issue with our cloud provider causing the stream for some users to temporarily get disconnected and reconnected within a few seconds. We are working on a fix to be deployed as soon as possible.
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