Outage in Sequel
We are experiencing issues with our email provider causing delays in email sending
Resolved MajorIncident Report
Our email provider is rejecting some of our emails. We are working with their team to resolve the issue. All emails will be send once the issue is fixed.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/05/2026 05:39PM
This incident has been resolved. Delivery through our primary provider has now been fully restored, and emails held during the incident are now being delivered.
IDENTIFIED
2 days ago - at 10/05/2026 02:46PM
Our email provider is rejecting some of our emails. We are working with their team to resolve the issue. All emails will be send once the issue is fixed.
Latest Sequel outages
Ongoing AWS Service Outage - 12 months ago
We are experiencing issues with our email provider causing delays in email sending - about 1 year ago
Users are seeing slow responses - about 1 year ago
Some webinars are showing a blank screen when going live requiring a restart - about 1 year ago
Some users are getting disconnected from calls and rejoining - almost 2 years ago
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