Outage in Sequel

Some users are getting disconnected from calls and rejoining

Resolved Major
November 25, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with our virtual experience. Some users are getting disconnected and automatically rejoining causing a 2-3 second disruption. Our team is working with our third-party vendor that is causing this issue so we can resolve ASAP.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/25/2024 05:58PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 11/25/2024 05:17PM

We are currently experiencing issues with our virtual experience. Some users are getting disconnected and automatically rejoining causing a 2-3 second disruption. Our team is working with our third-party vendor that is causing this issue so we can resolve ASAP.

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