Outage in Sequence

Billing Runs not generating for new Schedules

Resolved Minor

March 26, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

We've detected an issue around billing runs not automatically generating for new Schedules. Our engineers are looking into this

Components affected

Sequence API Sequence Dashboard

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/26/2025 11:09PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2025 02:46PM

A fix for the issue has been implemented, and our engineers are continuing to monitor schedule creation

INVESTIGATING about 1 month ago - at 03/26/2025 02:35PM

We've detected an issue around billing runs not automatically generating for new Schedules. Our engineers are looking into this

Latest Sequence outages

Data exports aren't up-to-date - 2 days ago

Quotes created from Salesforce have incorrect opportunity IDs - 9 days ago

Loading of usage events is temporarily affected - 16 days ago

Degraded performance - about 1 month ago

Billing schedules not loading - about 1 month ago

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