Outage in Sequence

Billing schedules not loading

Resolved Major

March 26, 2025 - Started about 1 month ago - Lasted about 14 hours
Official incident page

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Outage Details

We're aware of an issue with Billing Schedules not loading on the schedules page currently. The engineering team is currently diving into the issue and preparing a fix

Components affected

Sequence Dashboard

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/27/2025 12:49PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2025 11:08PM

The team has deployed a fix for the issue. We're now monitoring things to ensure stability with the schedules page

INVESTIGATING about 1 month ago - at 03/26/2025 10:50PM

We're aware of an issue with Billing Schedules not loading on the schedules page currently. The engineering team is currently diving into the issue and preparing a fix

Latest Sequence outages

Data exports aren't up-to-date - 2 days ago

Quotes created from Salesforce have incorrect opportunity IDs - 9 days ago

Loading of usage events is temporarily affected - 16 days ago

Degraded performance - about 1 month ago

Billing Runs not generating for new Schedules - about 1 month ago

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