Outage in Sequence

Loading of usage events is temporarily affected

Resolved Major
April 17, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

Need to monitor Sequence outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sequence, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where loading and querying usage events is temporarily impacted, which is also affecting new billing calculations. Existing invoices and quotes functionality remain unaffected. We are testing a fix and will look to roll it out shortly.
Components affected
Sequence API Sequence Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2025 09:31AM

This incident has been resolved.

IDENTIFIED 15 days ago - at 04/17/2025 08:36AM

We have identified an issue where loading and querying usage events is temporarily impacted, which is also affecting new billing calculations. Existing invoices and quotes functionality remain unaffected. We are testing a fix and will look to roll it out shortly.

Latest Sequence outages

Data exports aren't up-to-date - 1 day ago
Quotes created from Salesforce have incorrect opportunity IDs - 9 days ago
Degraded performance - about 1 month ago
Billing schedules not loading - about 1 month ago
Billing Runs not generating for new Schedules - about 1 month ago

Be the first to know when Sequence and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook