Outage in ServiceTitan

Schedule Engine - Job Issues

Resolved Major
April 08, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with Schedule Engine, so some users may be unable to book jobs for ServiceTitan via Scheduling Pro, and ServiceChannel integration functions may not work. Our engineers are currently investigating the cause, as it is stemming from our performance issues. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/08/2024 11:12PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/08/2024 11:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 04/08/2024 09:14PM

We are currently experiencing issues with Schedule Engine, so some users may be unable to book jobs for ServiceTitan via Scheduling Pro, and ServiceChannel integration functions may not work. Our engineers are currently investigating the cause, as it is stemming from our performance issues. We will update the status page here as soon as more information becomes available. Thank you for your patience!

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