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Outage in ServiceTitan

Contact Center Pro - 3rd Party Service Availability Issue

Resolved Minor
April 17, 2026 - Started 2 days ago - Lasted 35 minutes
Official incident page

Incident Report

We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption for some of our users. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/17/2026 08:21PM

The issue impacting Contact Center Pro has been fully resolved by our 3rd party provider, and all systems are operating normally.

We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

MONITORING 2 days ago - at 04/17/2026 08:06PM

Our 3rd party provider has deployed a fix for the issue impacting Contact Center Pro, and we are seeing services begin to recover. If you are still experiencing issues, please click Reset and refresh your page. We are actively monitoring the situation to ensure full stability.

Thank you for your understanding & support.

INVESTIGATING 2 days ago - at 04/17/2026 07:53PM

We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption for some of our users. We will provide additional details as we learn more.

We greatly appreciate your patience & understanding as we work with our partner towards a resolution.

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