Outage in Sharpen

IZ0 Reports and Dashboards slow to load

Resolved Minor
February 06, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue which is degrading the responsiveness of Insights reporting. We are working through corrective actions to restore service as soon as possible.
Components affected
Sharpen Insights Sharpen Dashboards
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2023 11:52PM

This incident has been resolved. Corrective actions are complete and Insights performance has returned to normal.

IDENTIFIED almost 2 years ago - at 02/06/2023 11:27PM

We are continuing to work on a full fix for the issue. Performance has improved based on the last corrective actions, but some users may still experience intermittent slowness when loading reports or dashboards.

IDENTIFIED almost 2 years ago - at 02/06/2023 10:37PM

We are aware of an issue which is degrading the responsiveness of Insights reporting. We are working through corrective actions to restore service as soon as possible.

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