Outage in Sharpen
IZ1 Logic+ Inbound Calls result in Dead air
Resolved MajorIncident Report
Inbound numbers that route through a Logic+ are resulting in dead-air. We are currently investigating and working towards a resolution
Components affected
Sharpen Inbound Voice
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/29/2025 03:57PM
The issue with inbound calls routed through Logic+ has been fully resolved. All services are operating normally.
MONITORING
about 2 months ago - at 08/29/2025 03:40PM
We identified the root cause impacting inbound calls routed through Logic+ and have applied corrective measures. Calls are now completing successfully. We will continue to closely monitor the service to ensure full stability.
INVESTIGATING
about 2 months ago - at 08/29/2025 03:27PM
Inbound numbers that route through a Logic+ are resulting in dead-air. We are currently investigating and working towards a resolution
Latest Sharpen outages
Test Incident - 9 days ago
Call Routing Issues - Unexpected Disconnects - 28 days ago
IZ1 Logic+ Delays and Routing Issues - about 2 months ago
Sharpen Q Outbound Call Failures - IZ1 - about 2 months ago
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