Outage in Sharpen

Outbound calls intermittently failing/disconnecting unexpectedly

Resolved Minor
March 15, 2023 - Started almost 2 years ago - Lasted 33 minutes
Official incident page

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Outage Details

In both isolation zones calls placed outbound may drop unexpectedly or fail to load/connect.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/15/2023 12:05PM

Further monitoring has shown sustained system health and full return to operability. If further behavior is experienced please reach out to the SharpenCare team for assistance.

MONITORING almost 2 years ago - at 03/15/2023 11:48AM

The cause of this behavior has been identified and corrected. We are continuing to monitor for any additional issues.

INVESTIGATING almost 2 years ago - at 03/15/2023 11:34AM

In both isolation zones calls placed outbound may drop unexpectedly or fail to load/connect.

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