Outage in Sharpen
Outbound calls intermittently failing/disconnecting unexpectedly
Resolved MinorIncident Report
In both isolation zones calls placed outbound may drop unexpectedly or fail to load/connect.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/15/2023 12:05PM
Further monitoring has shown sustained system health and full return to operability. If further behavior is experienced please reach out to the SharpenCare team for assistance.
MONITORING
over 2 years ago - at 03/15/2023 11:48AM
The cause of this behavior has been identified and corrected. We are continuing to monitor for any additional issues.
INVESTIGATING
over 2 years ago - at 03/15/2023 11:34AM
In both isolation zones calls placed outbound may drop unexpectedly or fail to load/connect.
Latest Sharpen outages
Test Incident - 10 days ago
Call Routing Issues - Unexpected Disconnects - 28 days ago
IZ1 Logic+ Inbound Calls result in Dead air - about 2 months ago
IZ1 Logic+ Delays and Routing Issues - about 2 months ago
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