Outage in Sharpen
CX projects unable to initiate in IZ0 (app.sharpencx.com)
Resolved MajorIncident Report
Customers leveraging .CX (most commonly used for custom IVR data dips and custom Sharpen Q tabs) may be experiencing failures in the execution of CX projects. This does not impact VCX (Voice CX). All necessary resources are engaged and are working to resolve the problem as soon as possible.
Components affected
Sharpen CX
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/21/2023 02:29PM
This inicident is fully resolved.
IDENTIFIED
almost 2 years ago - at 11/21/2023 02:04PM
Customers leveraging .CX (most commonly used for custom IVR data dips and custom Sharpen Q tabs) may be experiencing failures in the execution of CX projects. This does not impact VCX (Voice CX). All necessary resources are engaged and are working to resolve the problem as soon as possible.
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