Outage in Sharpen
CX projects unable to initiate in IZ0 (app.sharpencx.com)
Resolved Major
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Outage Details
Components affected
Sharpen CXLatest Updates ( sorted recent to last )
This inicident is fully resolved.
Customers leveraging .CX (most commonly used for custom IVR data dips and custom Sharpen Q tabs) may be experiencing failures in the execution of CX projects. This does not impact VCX (Voice CX). All necessary resources are engaged and are working to resolve the problem as soon as possible.
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