Outage in Sharpen
IZ1 users (app.iz1.sharpen.cx) unable to login
Resolved Major
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Outage Details
Components affected
Sharpen app.iz1.sharpen.cxLatest Updates ( sorted recent to last )
We continue to see sustained recovery. This incident is resolved. Thank you for your patience.
We are observing recovery as of 9:30 AM EST. We are continuing to monitor and identify the specific cause.
We have isolated the issue and can confirm that users are intermittently able to access app.iz1.sharpen.cx, but some are still experiencing failure. We have all necessary resources engaged and will continue to work for the earliest possible service recovery.
We are aware of an issue in IZ1 (app.iz1.sharpen.cx) preventing users from being able to login. All resources are engaged and are working to restore service as soon as possible.
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