Outage in SharpSpring
Some Users Unable to Insert Files when Editing Emails
Resolved MinorIncident Report
Our team has received reports that some customers are unable to select files or images to insert when editing their emails. Our team is aware of the issue and is investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/03/2023 09:18PM
Our team has reviewed the file manager and confirmed that all users are now able to select and insert images and files while editing emails. If you continue to experience any issues when editing email, please reach out to support.
INVESTIGATING
about 3 years ago - at 02/03/2023 09:07PM
Our team has received reports that some customers are unable to select files or images to insert when editing their emails. Our team is aware of the issue and is investigating.
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