Outage in SharpSpring

SSL Error - certificate for api.sharpspring.com has expired

Resolved Major
July 03, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our team has identified that the SSL certificate has expired for the api.sharpspring.com domain. This affects the ability to send API calls (including Zapier and other 3rd party connectors). Our team is actively investigating these issues and will work to provide a resolution as soon as possible. We apologize for the inconvenience.
Components affected
SharpSpring APIs and Integrations

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/03/2023 04:10PM

The SSL certificate has been updated, and the API issues are now resolved. Thank you for your patience, and if you have any questions, please feel free to contact Lead Gen & CRM Support.

INVESTIGATING over 2 years ago - at 07/03/2023 02:34PM

Our team has identified that the SSL certificate has expired for the api.sharpspring.com domain. This affects the ability to send API calls (including Zapier and other 3rd party connectors).
Our team is actively investigating these issues and will work to provide a resolution as soon as possible. We apologize for the inconvenience.

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