Outage in Sherweb

Connectwise - Connection failed - Unsupported CW version 2025.1

Resolved Minor
January 14, 2025 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

A possible issue affecting ConnectWise services has been detected. Symptoms include:  We currently have issue with the login in Cumulus after the update (2025.1) We are actively working to solve the problem. No action required on your part. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team
Latest Updates ( sorted recent to last )
INFORMATIONAL 3 months ago - at 01/14/2025 03:19PM

A possible issue affecting ConnectWise services has been detected. Symptoms include:  We currently have issue with the login in Cumulus after the update (2025.1)
We are actively working to solve the problem. No action required on your part.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

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