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Outage in Sherweb

Major Impact - Microsoft 365 Global outage linked with Exchange Online

Resolved Minor
November 12, 2026 - Started 3 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating an issue impacting Microsoft 365 Exchange Online, Teams, Copilot  . Impact Level: Investigating Current Progress: Microsoft has created a service health for the services  EX1550543 (Exchange) and TM1550488 (Teams) Next update: We will provide an update within 60 minutes.

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Latest Updates ( sorted recent to last )
INFORMATIONAL 3 days ago - at 11/12/2026 07:00PM




We are currently investigating an issue impacting Microsoft 365 Exchange Online, Teams, Copilot
 .




Impact Level: Investigating





Current Progress: Microsoft has created a service health for the services 

EX1550543
(Exchange) and
TM1550488
(Teams)










Next update: We will provide an update within 60 minutes.





INFORMATIONAL 3 days ago - at 11/12/2026 07:03PM







This is an
update regarding the ongoing disruption to Microsoft 365 services 
.







Impact Level:

 
Major Outage

You may currently be experiencing a downtime with Microsoft 365 Exchange Online, Teams and a global outage from Microsoft 365 Services. Support tickets sent by email may not reach out Technical Team during this incident.







Current
Progress: Microsoft has shared a global outage such as:


Microsoft 365 admin center:  MO1550821, EX1550543 (Exchange), and TM1550488 (Teams).



Workaround: If you need assistance, please give us a call at 

1-888-567-6610




Next Update: We will continue to monitor the implementation and
will provide our next update by 15:00 EST 2026-11-12.


INFORMATIONAL 3 days ago - at 11/12/2026 07:44PM

This is an update regarding the ongoing disruption to Microsoft 365 services  .Impact Level:   Major OutageYou may currently be experiencing a downtime with - Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDRCurrent Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 16:00 EST 2026-11-12.

INFORMATIONAL 3 days ago - at 11/12/2026 09:00PM



This is an update regarding the ongoing disruption to Microsoft 365 services
.







Impact Level:

 
Major Outage

You may currently be experiencing a downtime with




- Microsoft 365 Exchange Online


- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview






Current Progress: Microsoft h
as shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/


Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at 

1-888-567-6610




Next Update: We will continue to monitor the implementation and will provide our next update by 17:00 EST 2026-11-12.


INFORMATIONAL 3 days ago - at 11/12/2026 10:00PM



This is an update regarding the ongoing disruption to Microsoft 365 services
.







Impact Level:

 
Major Outage

You may currently be experiencing a downtime with




- Microsoft 365 Exchange Online


- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune




Current Progress: Microsoft h
as shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/


Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at 

1-888-567-6610




Next Update: We will continue to monitor the implementation and will provide our next update by 19:00 EST 2026-11-12.


INFORMATIONAL 2 days ago - at 11/12/2026 11:50PM



This is an update regarding the ongoing disruption to Microsoft 365 services
.







Impact Level:

 
Major Outage

You may currently be experiencing a downtime with




- Microsoft 365 Exchange Online


- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune-
Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft Graph



Current Progress: Microsoft h
as shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/


Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at 

1-888-567-6610




Next Update: We will continue to monitor the implementation and will provide our next update by 21:
00 EST 2026-11-12.


INFORMATIONAL 2 days ago - at 11/13/2026 01:53AM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphCurrent Progress: Microsoft h as shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 6:30 EST 2026-11-13.

INFORMATIONAL 2 days ago - at 11/13/2026 11:27AM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphCurrent Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 10:30 EST 2026-11-13.

INFORMATIONAL 2 days ago - at 11/13/2026 01:46PM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphM365 Backup powered by Veeam is also impacted by the outage and is currently experiencing failures.Current Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 10:30 EST 2026-11-13.

INFORMATIONAL 2 days ago - at 11/13/2026 03:26PM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphM365 Backup powered by Veeam is also impacted by the outage and is currently experiencing failures.Current Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/. Some services are currently being restored.Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 13:30 EST 2026-11-13.

INFORMATIONAL 1 day ago - at 11/13/2026 06:09PM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphM365 Backup powered by Veeam is also impacted by the outage and is currently experiencing failures.Current Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/. Some services are currently being restored.Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 17:00 EST 2026-11-13.

INFORMATIONAL 1 day ago - at 11/13/2026 09:44PM

This is an update regarding the ongoing disruption to Microsoft 365 services .Impact Level:   Major OutageYou may currently be experiencing a downtime with- Microsoft 365 Exchange Online- Microsoft Teams- Sharepoint Online- Microsoft Copilot 365- Microsoft Defender XDR- Microsoft Planner- Microsoft To Do- Microsoft Purview- PowerBI- Microsoft Defender for Office 365 - Microsoft Intune- Microsoft 365 Apps Admin Center- Universal Print- Windows 365 - Microsoft GraphM365 Backup powered by Veeam might also be impacted by the outage.Current Progress: Microsoft has shared a global outage such as Microsoft Service Incident MO1550821 which you can find in their their status page https://status.cloud.microsoft/. Some services are currently being restored.Workaround: there is no current workaround for those services however if you need assistance with our support, please give us a call at  1-888-567-6610Next Update: We will continue to monitor the implementation and will provide our next update by 20:30 EST 2026-11-13.

INFORMATIONAL 1 day ago - at 11/14/2026 01:09AM

This is an update regarding the ongoing disruption to Microsoft 365 services.Impact Level: Major OutageYou may currently experience disruptions or degraded functionality across multiple Microsoft 365 services, including:Exchange OnlineMicrosoft TeamsSharePoint OnlineMicrosoft 365 CopilotMicrosoft Defender servicesMicrosoft Planner and To DoMicrosoft PurviewPower BIMicrosoft IntuneMicrosoft 365 Apps Admin CenterUniversal Print and Windows 365Microsoft GraphM365 Backup powered by Veeam may also be impacted by this outage.Current Progress: Microsoft is actively restoring services affected by the broader Microsoft 365 outage (MO1550821)which you can find under https://status.cloud.microsoft/ . Some services are currently recovering, but users may continue to experience intermittent impact during the restoration process.Workaround: There is currently no general workaround for the affected services. If you require assistance, please contact our Support team at 1-888-567-6610.Next Update: We will continue to monitor the situation and provide our next update by 8:30 EST on November 14, 2026.

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