Service Incident Update - M365 Provisioning via Cumulus - Resolved

We are currently investigating an issue impacting
M365 Provisioning via Cumulus
.




Impact Level: Investigating





Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service.











Next update: We will provide an update within 60 minutes.

This is an
update regarding the ongoing disruption to M365 Provisioning via Cumulus.Impact Level: Major
Outage
Organizations may be unable to provision new Microsoft 365 subscriptions or modify existing subscriptions through Cumulus due to Microsoft Partner Center errors.Current
Progress:  Our team is still investigating and working on
identifying the cause of the issue.

Next Update:  We will continue to monitor the status of
service incident and will provide our next update by 18:30 EST 2026-11-03

This is an
update regarding the ongoing disruption to M365 Provisioning via Cumulus.



Impact Level: Recovering
You should now be able to provision new Microsoft 365 subscriptions or modify existing subscriptions through Cumulus 

Current
Progress:  Our Team has implemented the fix, and we are
monitoring the service closely to ensure stability and confirm that the issue
is fully resolved.



Workaround: 

 




Next Update: We
will continue to monitor the fix implemented and will provide our next update
by  10:00 EST 2026-11-04 .