Outage in Sherweb

Potential issue detected on our services-Proofpoint

Resolved Minor
January 21, 2025 - Started 9 months ago - Lasted 1 day
Official incident page

Incident Report

A possible issue affecting Proofpoint services has been detected. All users under the US1 Proofpoint Stack are Unable to see any organization listed under the ‘customer’ tab of their Proofpoint account.However the amount of entries matching the amount of customers can be seen.The engineers are still investigating to determine the cause and potential impact.Please check back with this status page for developments regarding this issue.Thank you for your patience. Our apologies for any inconvenience caused.Best regards,The Sherweb Technical Support Team
Components affected
Sherweb Proofpoint Sherweb External Marketplace Services

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Latest Updates ( sorted recent to last )
INFORMATIONAL 9 months ago - at 01/20/2025 06:00PM

A possible issue affecting Proofpoint services has been detected. All users under the US1 Proofpoint Stack are Unable to see any organization listed under the ‘customer’ tab of their Proofpoint account.However the amount of entries matching the amount of customers can be seen.The engineers are still investigating to determine the cause and potential impact.Please check back with this status page for developments regarding this issue.Thank you for your patience. Our apologies for any inconvenience caused.Best regards,The Sherweb Technical Support Team

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